Puerto Rico eSIM
Every data pack lasts 30 days, whatever your trip length.
Apple Pay, Google Pay or card. No account or password needed. Your eSIM shows on the next screen and by email.
- NetworksClaro (5G)
- Speed5G where there's 5G coverage and your phone supports it. Otherwise 4G.
- StartsWhen it first connects in Puerto Rico. Install it any time up to 180 days before.
- Data onlyNo phone number. WhatsApp, iMessage and FaceTime keep working on your usual number over data.
- Top upFrom My eSIMs, onto the same eSIM. Nothing to reinstall.
- Your phoneNeeds to be unlocked and eSIM-capable: iPhone XS or newer, Pixel 3 or newer, Galaxy S20 or newer, and most 2020+ flagships. Check yours.
Which Puerto Rico plan do I need?
Rough guide only: many travellers use 3 to 7 GB a week for maps, messages and some social media. Video, video calls and hotspot use much more.
- Maps, messages, a few photos
- 7-day trip3 GB pack, lasts 30 daysPick this plan
- 14-day trip10 GB pack, lasts 30 daysPick this plan
- Plus social media and the odd video call
- 7-day trip10 GB pack, lasts 30 daysPick this plan
- 14-day trip20 GB pack, lasts 30 daysPick this plan
- Streaming, video calls, hotspot every day
- 7-day trip20 GB pack, lasts 30 daysPick this plan
- 14-day trip20 GB pack, lasts 30 daysPick this plan
Picked too small? Top up onto the same eSIM from My eSIMs. Nothing to reinstall.
Networks and coverage in Puerto Rico
Your eSIM connects to Claro (5G). 5G where there's 5G coverage and your phone supports it. Otherwise 4G.
Real speed depends on the local network, how busy it is and your signal. Why 5G or 4G
How to set up your Puerto Rico eSIM before you fly
- Check your phone. It needs eSIM and no carrier lock. Dial *#06#: if you see an EID, it supports eSIM. Phone check
- Install at home, on Wi-Fi. Any time up to 180 days before. Your days don't start until it first connects in Puerto Rico.
- When you land, switch the kimsim line on and turn on Data Roaming for it. You won't be charged roaming: kimsim is prepaid. Keep roaming off on your home line.
- Make kimsim your mobile data line. Your home number stays on for calls and texts.
Step by step: iPhone · Android · Samsung · Pixel
Stuck? Don't delete it. Restart your phone first.
Good to know: Puerto Rico
This plan uses one network in Puerto Rico, Claro (5G), so there's nothing to choose: it connects on its own.
5G works in Puerto Rico where the network has it and your phone supports it.
If your trip goes beyond Puerto Rico, Global (117 countries), Caribbean (25 countries), South America (20 countries) also cover it on one eSIM.
Travelling further? Plans that also cover Puerto Rico
- Global (117 countries)Works in 117 countries
- Caribbean (25 countries)Works in 25 countries
- South America (20 countries)Works in 20 countries
Check every country on your trip is on the list, including stop-overs. How regional plans work
Nearby destinations
If it doesn't work, you get your money back
Installed but can't get it working? Contact us: a person checks it with the network and works with you to fix it. If it can't be made to work, you get a full refund. Refund rules
Puerto Rico eSIM: questions travellers ask
Which network does the Puerto Rico eSIM use?
A kimsim Puerto Rico eSIM connects to Claro (5G). It does this on its own once Data Roaming is on for the kimsim line, so there's nothing to choose.
Does the Puerto Rico eSIM work on 5G?
Yes, on Claro, where there's 5G coverage and your phone supports 5G. Everywhere else it uses 4G, which is plenty for maps, messages, social media and video calls.
How much data do I need for a week in Puerto Rico?
Many travellers use around 3 to 7 GB a week for maps, messages and some social media. For a typical week, the 10 GB pack is a sensible start. Packs last 30 days, and you can top up onto the same eSIM from My eSIMs if you run low.
Is there an unlimited data eSIM for Puerto Rico?
Not for Puerto Rico right now. Data packs last 30 days, and if you run low you can top up onto the same eSIM from My eSIMs, with nothing to reinstall.
Can I use my Puerto Rico eSIM in other countries?
An eSIM for Puerto Rico works in Puerto Rico only. For a trip that goes further, Global (117 countries), Caribbean (25 countries), South America (20 countries) cover Puerto Rico and more countries on one eSIM. Check every country on your trip is on the plan's list before you buy.
When should I install my Puerto Rico eSIM?
Before you fly, at home on Wi-Fi. You can install it any time up to 180 days ahead. Your plan's days only start when the eSIM first connects in Puerto Rico, so installing early costs you nothing and means you're online when you land.
Do I need to turn on data roaming for an eSIM in Puerto Rico?
Yes, for the kimsim line only. The eSIM connects to local networks as a visitor, so your phone treats it as roaming and won't use it unless roaming is on. You aren't charged roaming: kimsim is prepaid. Keep Data Roaming off on your home line.
Does the Puerto Rico eSIM come with a phone number?
No, kimsim plans are data only. WhatsApp, iMessage, FaceTime and other apps keep working on your usual number over data. Your home SIM can stay on for normal calls and texts, such as bank codes, at your home carrier's rates.
What if my Puerto Rico eSIM doesn't work when I land?
Check the kimsim line is on, Data Roaming is on for it, and it's your mobile data line. Then restart the phone. Still nothing? Don't delete the eSIM: contact us with your order number. If it can't be activated and we can't fix it, you get a full refund.
Can I top up my Puerto Rico eSIM?
Yes. Top up from My eSIMs onto the same eSIM, with nothing to reinstall. It's handy if you picked a pack that's too small or your trip gets longer.